Shipping & Returns
Shipping Policy
At Lorini, we strive to provide a seamless shopping experience, ensuring your beautiful lingerie arrives promptly and in perfect condition. Please review our shipping policy below:
Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the following business day. You will receive an email confirmation once your order has been shipped.
Shipping Methods & Delivery Times
We offer the following shipping options:
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Standard Shipping: 5-10 business days
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Express Shipping: 3-7 business days
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International Shipping: 7-20 business days (depending on location)
Please note that delivery times are estimates and may vary depending on your location and external factors such as weather or postal service delays.
Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. We offer free standard shipping on orders over $300.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your package’s progress. You can also track your order through our website.
Customs & Duties (for international orders)
For international shipments, customers are responsible for any customs fees, taxes, or duties that may be applied by your country’s customs authorities. These fees are not included in the cost of shipping and will be collected by the carrier upon delivery.
Packaging
Your lingerie will be carefully packaged in discreet, protective packaging to ensure it reaches you in pristine condition (It's a surprise).
If you have any questions or concerns about your order, please feel free to contact our customer service team at support@lorinilingerie.com or loriniboutiquehelp@outlook.com
We’re here to help!
Return & Exchange Policy
Return and Exchange Policy
Our stunning, one-of-a-kind sets are designed with intricate detail, offering a perfect blend of comfort and elegance. We want you to love your purchase, but if you’re not completely satisfied, we offer a hassle-free return and exchange policy. You can return unworn, unwashed, and undamaged items within 30 days for a full refund or exchange. We’re committed to ensuring that your lingerie experience is as special as the pieces themselves. If you wish to do this, please fill in this form.
